Cottage Health System
Quality Report Card

Additional Quality Report Cards

The standard of medical care in the U.S. is monitored by official agencies and various special interest groups. These groups use a variety of methodologies to rank institutions and providers in terms of quality. Results are primarily available in publications or on the Internet. A few agencies and groups are listed below.

• Agency for Healthcare Research and Quality (AHRQ)
• California HealthCare Foundation; University of California at San Francisco Institute for Health Policy Studies; California Hospitals Assessment and Reporting Taskforce (CHART)
• California Office of Statewide Health Planning and Development
• Centers for Medicare & Medicaid Services (CMS) Hospital Compare
• Consumers' CHECKBOOK; Center for the Study of Services Guide to Hospitals
• Health Grades Hospital Report Cards
• Joint Commission on Accreditation of Healthcare Organizations Quality Check
• Leapfrog Group Leapfrog Hospital Quality and Safety Survey Results
• PacifiCare

A Compendium of searchable directory of health care "report cards" which provide comparative information on the quality of health plans, hospitals, medical groups, individual physicians, nursing homes, and other providers of care.
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Patient experience measures come from the CAHPS Hospital Survey. Clinical measures vary by condition/procedure: heart attack, heart bypass surgery, heart failure, maternity, pneumonia, other conditions, and other surgery. Patient safety measures are also reported.
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Outcome data refers to the mortality rates of heart attack patients admitted to California hospitals.

Outcome data refers to the mortality rates of pneumonia patients admitted to California hospitals.

The California Report on Coronary Artery Bypass Graft Surgery: 2000-2002 Hospital Data. This report is part of California CABG Mortality Reporting Program (CCMRP), a voluntary program designed to collect CABG mortality data for participating California hospitals. CCMRP is being replaced with a mandatory CABG reporting program known as California CABG Outcomes Reporting Program (CCORP).
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Report on the quality of care provided by hospitals around the country which includes 20 standardized measures falling into four categories: heart attack care, heart failure care, pneumonia care, and prevention of surgical infection.
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Report on quality of hospitals, available nationally, which includes adjusted mortality and adverse outcomes for 10 medical conditions and 2 surgical procedures. Structural measure is JCAHO accreditation score. Other quality measures include physicians' ratings of hospital quality from mail survey sent to 260,000 physicians in major metro areas. Also reports major medical school affiliation; # of residents; and use of computerized drug ordering system. In some parts of the country, includes responses from patients regarding their experiences with care.
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Report on the quality of hospitals across the country.
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Includes accreditation status and listing of other accredited programs. Also information on achievement of National Patient Safety Goals and National Quality Improvement Goals (for heart attack, heart failure, pneumonia, and pregnancy and related conditions).
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Report on safety of hospitals across the country. Measures reflect implementation of 30 NQF-endorsed practices intended to ensure patient quality and safety. These recommended practices include use of computerized physician order entry, evidence-based hospital referrals, and intensivists in the ICU. In addition, 27 procedures to reduce preventable mistakes are rolled into a "safe practices" score.
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Covers 56 measures of risk-adjusted mortality, complications, utilization, and patient experience within cardiac care (CHF, CABG, AMI), orthopedics, pulmonary/respiratory (chronic lung disease, pneumonia), stroke, surgery (cancer, gall bladder), ICU (by diagnosis and procedure). Also covers Leapfrog measures. Patient experience measures come from PEP-C survey conducted in California.